Summary of Terms and Payment Conditions for Residency at Chaseley

As an independent charity, our aim is clear: to support every resident to live life fully. We deliver specialist, personalised care in a welcoming setting that promotes independence and responds to each individual’s physical, mental and social needs.

Our fees reflect the standard of care and facilities we offer, as set out below.

Residential care fees begin at £1,850 per week.

For nursing care, the weekly charge varies according to the level and type of nursing support required.

This amount is a guide based on a standard room. The confirmed weekly fee will be agreed upon following a pre-admission needs assessment. This enables us to understand the medical care and support required and to ensure that Chaseley can meet those needs.

If your care requirements change during your stay, they will be reassessed. This may result in an increase in the weekly fee.

For privately funded residents, the weekly fee will automatically rise by 5% each year on 1 April. You will receive prior notice.

Care can be funded in different ways, and arrangements may change over time. You must inform us promptly if there are any changes to your funding or care circumstances, including eligibility for NHS Continuing Healthcare funding.

If you qualify for local authority funding, the amount provided may not meet our full weekly fee. Local authority contributions typically cover standard care needs only. A “top-up” payment may therefore be necessary to cover the shortfall if you wish to remain at Chaseley. This is usually paid by a relative or another appropriate person. If a required top-up is not maintained, we reserve the right to end the placement. This should be considered carefully before accepting a place.

If you are privately funding your care, it must be financially sustainable. Before entering into a placement contract, we require evidence that you have sufficient funds to remain in the Home for at least two years. If this cannot be provided, we may accept a financial guarantee from a family member or other suitable person. Should fees remain unpaid after a written reminder, or if you no longer have the means to pay, we may recover outstanding fees from the agreed guarantor.

Fees are payable monthly in advance by standing order, arranged at the point of admission. Until the standing order is active, the first payment must be made in advance by BACS or card. This initial payment will be calculated on a pro rata basis from the admission date until the first full monthly payment becomes due.

• 24-hour specialist care and support
• Your room and access to all communal facilities
• Heating and electricity
• All meals (with choice), snacks and drinks prepared daily by our chefs
• Housekeeping and laundry
• Liaison with external professionals (for example, medical practitioners and the Speech and Language Team)
• Activities and Wellbeing Programme
• WiFi access

The weekly fee does not cover hairdressing, podiatry, dental treatment, personal toiletries or outings.

If you choose to leave within the first month, 28 days’ notice is required. After the first month, 28 days’ written notice must be given.

Chaseley Management also reserves the right to terminate a placement with 28 days’ notice in the unlikely event that one or more of the following applies:

1. Fees remain unpaid.
2. You, or a visitor who cannot reasonably be excluded (such as a spouse or main carer), seriously or repeatedly breach our Contractual Terms and Conditions.
3. We are no longer able to meet your care needs.
4. The Chaseley Trust closes.

This document summarises some of the Terms and Conditions relating to your placement. Full details can be discussed with our management team. Please phone us on 01323 744 200.

You must read and understand the Resident Contract Terms before agreeing to move into our Home.

Chaseley provides care and support for adults 18 and over with neurological conditions who require assistance with daily living, mobility, and rehabilitation within a structured and low-risk environment.

3. Admission Criteria

We accept individuals aged 18 years and over with the following conditions:

• Acquired brain injury (ABI)
• Stroke.
• Multiple sclerosis.
• Parkinson’s disease.
• Spinal cord injury.
• Cerebral palsy.

Individuals must:

• Be medically stable.
• Require support with activities of daily living (e.g., personal care, mobility)
• Be able to function within a structured, low-risk environment.
• Have needs that can be met safely within a residential or nursing care setting.

4. Exclusion Criteria

The service is unable to support individuals with the following:

4.1 Cognitive and Developmental Conditions

• Autism spectrum disorder (except very mild presentations, considered on a case-by-case basis).
• Dementia, including Alzheimer’s disease.

4.2 Behavioural Risks

• Challenging behaviour, including:

• Aggression or violence.
• Behaviour that poses a risk to others or staff.
• Sexually inappropriate behaviour.

4.3 Clinical and Medical Needs

• Enteral feeding requirements, including:
• Nasogastric tube (NG tube)
• Unstable or acute medical conditions requiring hospital-level care.

4.4 Mental Health Conditions

• Schizophrenia.
• Severe and complex mental health conditions, including:
• Personality disorder (severe presentations).
• Any mental health condition requiring specialist psychiatric input or posing a significant risk

5. Assessment and Admission Process

7. Clinical Capabilities